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Announcement

Help Center>

Announcement Regarding the Suspension of Withdrawal Service

BNQ Global

Updated at: a day ago

Dear Users:


Our platform's security monitoring system recently detected anomalies. Following an emergency    investigation by our technical team, it has been confirmed that part of the platform's systems have been    attacked by hackers. To ensure the safety of user assets and prevent further escalation of risks, the    platform has immediately suspended withdrawal services and activated the highest-level security    emergency response mechanism.


Currently, our technical team is working diligently to investigate the cause of the vulnerability, assess its impact, and collaborate with third-party security agencies to conduct a comprehensive security audit and system hardening.


Withdrawal services will remain suspended until the issue is fully identified and security upgrades are completed. Platform operations and user asset verification are proceeding smoothly.


The following are the subsequent developments:

  • The technical team will continue to investigate and fix the vulnerability

  • A comprehensive verification of the platform's asset security status

  • Completion of system security upgrades and third-party audits

  • The investigation results and subsequent solutions will be released to the community this week


The resumption time for withdrawals will be announced separately based on the security assessment results.


Thank you for your continued understanding, support, and trust. The platform will adhere to the principles of openness, transparency, and responsibility, and will promptly update the community on the latest developments.



BNQ Team

June 9, 2026

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